About Us

OUR MILESTONES & AWARDS

  • OPUS HAS ATTAINED BIZSAFE LEVEL 3 

    bizSAFE (Workplace Safety and Health (WSH) related Certification)

    OPUS attained bizSAFE Level 3 Status as of 8th December 2020.

    bizSAFE is a five-step programme which assists companies in building up capabilities in addressing workplace safety, health and security. Since September 2017, the programme has incorporated SGSecure elements to help companies put in place measures to manage potential terror threats as well.

    OPUS has in place a framework which provides a systematic approach to reviewing of all workplace related hazards and their potential risks, risk assessment and risk control in the company's operations. These activities are expected to decrease the frequency of incidents which lead to injuries or ill health, and also reduce the impact of such incidents IF these do occur.

    • ISO 22301:2012 Standard Certified (Business Continuity management)

      OPUS attained the Business Continuity Management (BCM) Certification for the ISO 22301:2012 standard in November 2013 and has since maintained this certification to date.

      The scope of the certification covers OPUS’ key business processes, which are in the areas of the Provision of IT Resources, Managed Services, Contact Centre Services. Continued maintenance of the BCM Certification is evidence to OPUS’ resilience to business disruptions, minimising the negative impacts arising from these disruptions and ensuring rapid recovery of Critical Business Functions.

    • ISO 9001:2015 Standard Certified (QuaLITY Management System)

      With this certification, OPUS has demonstrated that our quality management system is established, documented, implemented and maintained with a focus on fulfilling customers' requirements and with continual improvement to the overall effectiveness in accordance to the requirements of the international standard ISO 9001:2015.

      OPUS has been continuously re-certified yearly with no major issues.

      OPUS IT Quality Policy

      We strive to delight customers, through the provision of quality services within the scope of the Quality Management System, and the commitment of our people, through our people.

      We are committed to comply with requirements and continual improvement of the Quality Management System to enhance our services to our valued customers.

      • CCAS INTERNATIONAL CONTACT CENTRE AWARDS 2015

        Best Outsourced Contact Centre of the Year - SILVER (Under 100 seats)

         

         

      • SINGAPORE HEALTH BRONZE AWARD 2014

        OPUS has received the Singapore Health Bronze Award 2014, organised by the Health Promotion Board.