SERVICE CENTRE OPERATION
OPUS has in-depth experience in managing Customer IT Service Desks as well as supporting any Customer Care/Service Centres for after-market product support of major equipment manufacturers.
Some of the clients we have managed Service Centres for include a global MNC for their PC desktop, notebooks, printers and also a Korea-based MNC Service Desk for their full range of consumer electronics products.
Our proven track record as well as expertise and equipment will ensure that your service centre is operated efficiently. With our help, clients’ vital resources were able to be better deployed to increase productivity and bottom line.