Customer Support Centre Outsourcing plays a pivotal role in providing seamless IT support to our customers. We deliver professional and excellent support services in 3 dedicated service areas:

  • Contact Centre

    Contact centres are important gateways to customers. We provide well-equipped office space, experienced support staff and excellent facilities management. Our service options will ensure a smooth operation of your contact centre.

  • IT Helpdesk

    We provide one-stop IT Helpdesk services to help clients troubleshoot problems and minimise business downtime, as well as assist our IT clients in dealing with their customers. With our expertise in IT service management processes, we also provide efficient after-sales services such as contact centre and customer service support for non-IT clients.

  • Service Centre Operation

    We are experienced in managing Authorised Service Centres for major equipment manufacturers. Our proven track record as well as expertise and equipment will ensure that your service centre is operated efficiently.