Job Scope
- Managing Active Directory groups and objects
- Perform PC/Laptop troubleshooting, Operating System upgrade
- Client & Peripherals Deployment
- Communicate and liaise with various working parties and vendors to facilitate IT task completions
- Manage efficient communication with internal customers and suppliers, foresee and resolve problems
- Good knowledge of Microsoft Active Directory, Networking, IT Compliance, and Windows operating system
- Prioritize and control activities and deliver results within budgetary and resource constraints
- Prepare and maintain the records of inventory
- Monitor and redirect user queries to relevant parties for further action
- IT standby support team to provide 24×7 rotating duty
Requirements
- Diploma/Degree holder in IT or equivalent
- Minimum 2 years of working experience in supporting IT infrastructure in an end-user environment.
- Strong hands-on technical skills on Microsoft Exchange, Windows Server, TCPIP Configuration
- Proficient in Microsoft Office applications
- Ability to work independently under pressure to meet system performance service levels
- Self-motivating and excellent customer handling skills.