Job Scope
- Perform Asset Management of Infrastructure and Computing Devices.
- Provide computer support services (Troubleshooting, patching, confriguration, testing and maintenance) for any supported software and hardware
- Work with 3rd parties vendors
- Provide Training, Coaching and orienting users on how to use computer devices
- Be responsible for completing assigned tasks on time and to the satisfaction of the users
- Must be able to handle heldesk duties
- Willing to backup Team Leader for Windows Server patching, report extracting duties.
Requirements
- Technical Skills and experience supporting Computing Devices
- Computing Devices Platform Supported: Windows, IOS and Android
- At least a recognized Nitec in IT
- Minimum 3 years of related experience
- Professional competencies that include:
- Ability to work without supervision
- Good communication skills
- Pro-activeness and Initiative
- Ability to multitask
- Good at problem solving
- Customer service